In case of emergency who do you call?
If you are on a fly-in or guided safari, it is likely your package already includes emergency evacuation insurance and we recommended to query this with the supplier to be certain. Should you however be on a self-drive safari with a rental car, or perhaps you are travelling with your own vehicle, who do you call in case of emergency? We have created a list of emergency contact numbers for travelling in Botswana. Also see our travel insurance section for further information on travelling safe!
NB: Even if you purchase a Sim Card from one of the local network providers such as Mascom or Orange, you will not have signal throughout your entire journey (see our Wi-Fi & Mobile Connectivity section for more info). If you head off the beaten track (away from the main tarred roads) it is suggested to hire a satellite phone for your journey.
Emergency Assist 991/Ambulance (Pre-hospital emergency services such as emergency evacuation by road or air as well as roadside assistance):
Contact: 991 (toll free) or +267 390 4537
Okavango Air Rescue (Emergency evacuation by helicopter). Membership fee can be paid at Maun airport offices or online via their website at BWP175 for foreigners, BWP150 for citizens.
Contact: +267 686 1616
Contact: 997 (toll free)
Contact: 998 (toll free)
Contact: 999 (toll free)
NB: All toll free numbers can only be dialled from a local service providers Sim card.